Case Study: Delivery Associates Monitoring System
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Delivery associates monitoring system

The dashboard we developed allows visualizing data about the implementation of government initiatives and incorporates a key performance indicator (KPI) system to track their results.

Delivery associates monitoring system
Delivery associates monitoring system

    Client and challenge

    Delivery Associates (DA) is a public sector advisory group focused on implementation of large-scale reform and establishment of delivery management models (especially, creating Delivery Units within the government bodies).

    DA created a system driven by data, technology, planning, and monitoring called Deliverology®, which helps leaders develop and implement meaningful policies.

    • Client

      Delivery Associates
    • Domain

      Public sector
    • Solution

      A custom dashboard
    • Service

    • Technology

      Amazon, Node.js, React Router

    Solution

    During our long and successful cooperation with the customer, we built custom dashboards relying on the Deliverology® principles both for DA clients and for internal use.

    Our engineers developed a monitoring solution that unites data, fieldwork, targeted actions, and routines into an effective system. It is intended both to monitor and drive the progress made towards the stipulated targets in various spheres.

    Governments and public institutions use this solution when planning reforms and implementing policy changes in healthcare, education, transportation and communications systems, etc.

    The dashboard becomes an information system visualizing the information from different points of view and for different audiences and comparing the current key performance indicators (KPIs) with targets.

    Highlights

    Create the projects with a customized KPI system

    For every indicator within a project, targets and milestones are created and a customized data set is regularly uploaded. The information about indicators is reflected and updated in the dashboard, keeping the decision-makers and stakeholders equally informed of the indicators’ trends.

    Upload into the system the collected up-to-date information about KPIs

    Admins precisely tailor the access to the application’s functionality with multiple user roles. The firstline employees collect and update the information about indicators and targets on-site and provision the data for analysis to the executives. Thus, the dashboard ensures communication and accountability along the delivery chain.

    Get the visualized reports summing up the aggregated data

    The dashboard contains maps, dynamic charts and graphs, timelines, and milestones which facilitate setting, monitoring and acting on targets.

    Map explicitly shows the statistics bound to certain geographical locations.

    Graphs display the key indicator movements.

    Create the projects with a customized KPI system

    For every indicator within a project, targets and milestones are created and a customized data set is regularly uploaded. The information about indicators is reflected and updated in the dashboard, keeping  the decision-makers and stakeholders equally informed of the indicators’ trends.

    Upload into the system the collected up-to-date information about KPIs

    Admins precisely tailor the access to the application’s functionality with multiple user roles. The firstline employees collect and update the information about indicators and targets on-site and provision the data for analysis to the executives. Thus, the dashboard ensures communication and accountability along the delivery chain.

    Tech stack

    • Infrastructure

      • Amazon EC2
      • Amazon ELB
      • Amazon S3
      • Amazon RDS
      • Amazon CloudFront
      • Amazon Route53
      • Amazon SNS
      • Amazon SES
    • Backend

      • Yarn
      • Koa
      • i18n
      • ESLint
      • Prettier
      • Node.js
      • Passport
      • Objection.js
      • Sequelize
      • AWS-SDK
    • Frontend

      • Yarn
      • Redux
      • React Router
      • Create React App
      • React- i18next
      • ESLint + Prettier
      • Reselect

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