Privacy Policy

EffectiveSoft Corporation (“EffectiveSoft”) has created this Privacy Policy in line with our commitment to your privacy. This Notice sets out how EffectiveSoft collects, uses, shares, and protects personal information.

In different countries, there are different definitions of “personal information” and “personal data”. In this Privacy Policy, we use “information” to refer to any information that can be used to identify an individual.

This Policy applies to your use of our website, products, and any other services we provide, such as communications we have with you (together, the “Service” and “Services“).

Personal information collected under this Privacy Policy is not a statutory or contractual requirement, except for personal information collected by EffectiveSoft for such purposes as performance of a contract to which you are a party or taking steps at your request prior to entering into a contract.

The data we collect depends on the context of your use of the Services, the choices you make, including your browser settings, and the features of the Services you use. If you choose not to provide data that is necessary to provide a feature of the Services, you may not be able to use that feature. If you do not agree with the terms of this Privacy Policy, please, do not access or use the Services.

Information We Collect

• Information you submit to us in “Send request” or “Contact Us” forms at the website and other communications performed through the website. Such information may include your name, e-mail address, company name, phone number, and other information you affirmatively choose to submit to us;
• Information you submit to us in “Apply for this Job” form: name, e-mail address, phone number, LinkedIn profile info, location/residency, job history, education, data from your CV, or resume, or cover letter, including education, job history, location, skills and knowledge, portfolio;
• Information we collect during recruitment process or from public databases, social media platforms, and from other third parties in relation to evaluating candidacy on our open positions. Such information may include information from interviews and phone-screenings, current or desired salary, willingness to relocate, or other job preferences, reference information and/or information received from background checks
• Information you submit to us in the form of customer testimonials and (or) project samples (case studies): your name, e-mail address, company name, title, phone number, country, and other information you affirmatively choose to submit to us;
• Information we collect through marketing activities of EffectiveSoft, including information we obtained from publicly available sources such as website, social media, marketing platforms. This information may include your name, e-mail address, company name, phone number, country;
• Information we receive from your use of the website that may be considered personal information, including IP address, browser type and its version, operating system and its version, ISP, platform type, domain name, your country and city, referring/exit pages, date, time and duration of your visits, and number of clicks. This information may be collected by using cookies, as explained further under the “Cookies” heading below and in our Cookie Policy;
• Information you submit to us through your requests for data processing in our products, including our semantic solutions provided at the website, when you make a specific request for data processing by loading your information, which may contain any personal information, to data entry fields in our products, including our semantic solutions provided at the website. Such information will be automatically deleted as soon as the response of our products, including our semantic solutions provided at the website, has been sent to you. We do not store such information and responses of our products, including our semantic solutions provided at the website. For avoidance of doubt, you represent and warrant that you will obtain all required authorizations under applicable laws prior to providing any information in data entry fields of our products, including our semantic solutions provided at the website. Furthermore, please, note that any information submitted in our products, including our semantic solutions provided at the website, in the way mentioned above will be deemed by EffectiveSoft NOT to be confidential;
• Information you submit to a payment system paying a license fee for our products, including your e-mail address, your first name and your last name, payment date.

Other than as required by law, EffectiveSoft does not intend to collect special categories of personal information through the website. Examples of special categories of personal information include race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or sexual orientation, and criminal records.

Purposes and Legal Bases for Data Processing

EffectiveSoft will only use your personal information for the purposes for which it was collected.

• If you visit our website – the legitimate interest of the controller: ensuring the website operates properly, analyzing traffic, and conducting marketing activities.
• If you contact us to enter into a contract or already cooperate with us under a civil law contract:
  (i) processing for the purpose of contract execution,
  (ii) compliance with tax and accounting obligations,
  (iii) the controller’s legitimate interest, e.g. defending or pursuing claims, improving customer service (e.g., recorded calls, you will be informed beforehand).

• If you contact us for other purposes or as a representative of another entity – the controller’s legitimate interest: communication, responding to inquiries, claim handling, improving customer service.
• If you visit our social media profiles – legitimate interest: conducting marketing activities.
• If you apply for a job or send us your CV –
  (i) for recruitment,
  (ii) your consent, if you provide more data than required by labor law or consent to future recruitment.

• If you subscribe to our newsletter – your consent.
• If we publish your review about cooperation with us – your consent.
• If we send you marketing communications – your consent or our legitimate interest in promoting services.

Marketing communications are sent only with your consent or as permitted by law. You may opt out at any time via links in communications or by contacting us directly.

We don’t make automated decisions about you, including profiling, based on the information we collect.

Where EffectiveSoft intends to further process the personal information described above for a purpose other than that for which the personal information was collected, EffectiveSoft will provide you prior to that further processing with information on that other purpose and with any relevant further information required by applicable data protection laws.

How We Share Personal Information

To provide you with our Services, we may share information about you between and among EffectiveSoft’s affiliated companies or with our business partners for analytics, marketing, and other business purposes:

• our affiliates or subsidiaries, and third-party service providers who store such information on servers in different countries or process personal information on behalf of EffectiveSoft;
• competent law enforcement body, government agency, court or other third party if EffectiveSoft believes that disclosure is necessary in accordance with applicable laws;
• to the organizations involved into business restructuring, merger, acquisition, sale, or purchase of EffectiveSoft, or any of its affiliated company, or their assets;
• any other person or entity based on your consent to the disclosure;

• If you use social media, your data may be shared with:

International Transfers

The information collected under this Privacy Policy may be processed in locations situated in other countries that may be outside the country you live and (or) may not have the same data protection laws as your country.

EffectiveSoft may transfer personal information for storage and processing to European Union, Costa Rica, and to other countries as mentioned above. When we do so, we use a variety of legal mechanisms, including contracts and standard contractual clauses approved by the authorized governmental bodies, to help ensure your rights and protections with your data.

Information Retention

EffectiveSoft may retain information for as long as you use our Service and as necessary to fulfill the purposes for which it was collected, or as necessary to comply with our legitimate business purposes and applicable laws; to comply with any legal, accounting, or reporting obligations; to resolve disputes; to protect our assets; to efficiently run our business; and to enforce our agreements.

What Safeguards We Use

We use commercially reasonable safeguards to help keep the information collected secure. We put in place the following safeguards and technologies that allow us to prevent and detect information disclosures:

• Data storage and transfer minimization strategies;
• Firewall technologies;
• Information security policies and standards;
• Data protection policies;
• Data Protection Agreements with our affiliates or subsidiaries, and third-party service providers;
• Training and different awareness measures to ensure that our employees are accessing and processing your information in conformity with applicable data protection laws;
• Putting in place procedures to deal with any personal information breach in order to notify all required parties when legally required to do so.

Your Data Protection Rights

Depending on where you live and access our Services from, you may have rights in relation to the information we hold about you and how we use it.

The laws in certain countries give individuals rights in relation to their information. Please note that not all countries give you the same rights in relation to your information. There are also times when we have the right to refuse your requests.

Depending on where you reside, you may have the following rights:

• Access
  (i) You may have the right to know what information we hold about you and to request copies of it.
  (ii) Additionally, residents of the state of California also have the right to know the categories of information we have collected about them, the categories of sources from which the information is collected, the business or commercial purpose for collecting, selling, or sharing information, and the categories of third parties to whom the business has disclosed their information.

• Complaints
  (i) You may have the right to complain to the competent authority in your jurisdiction about how we process your information.
  (ii) Residents of certain U.S. states have the right to appeal any decisions we make regarding their information, and if they are not satisfied with our response, they may appeal to their state’s attorney general.

• Correction or Rectification
  If any of the information we have about you is incorrect or incomplete, you may have the right to ask us to correct it.

• Erasure or Deletion
  In certain circumstances, you may have the right to request that we delete the information we hold about you.

• Object to Processing
  (i) In certain circumstances, you may have the right to object to the processing of your information.(ii) Residents of certain U.S. states may have the right to opt out of the sale or sharing of their personal information for cross-context behavioral advertising, or the use of their information for targeted advertising, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.

• Portability or Copies
  In certain circumstances, you may have the right to ask us to transfer your information to another organization or to you in an accessible format.

• Restriction of Processing
  In certain circumstances, you may have the right to restrict how we process your information.

If you would like to exercise any of your rights in relation to your information, please contact us using the details in the Contact Us section below. We will respond to your request in line with any deadlines imposed by law.

Links

The Services may contain links to various third-party websites. EffectiveSoft has no control over, and is not responsible for the content, privacy policies or reliability of such sites. Please remember that when you use a link to go from the Services to another website or service, our Privacy Policy does not apply to those third-party websites or services. It is subject to that third party’s own rules and policies.

Cookies

EffectiveSoft uses cookies strictly necessary for website operation and, with your consent, cookies for analytics and advertisement. We provide clear cookie notices and allow you to manage preferences. For more information about the cookies that EffectiveSoft uses, please see our Cookie Policy.

Changes to Privacy Policy

EffectiveSoft reserves the right to change this Privacy Policy at its discretion from time to time. You agree that EffectiveSoft may notify you of the changes in the Privacy Policy by posting the Privacy Policy updated on the website. If you use the Services after the effective date of the Privacy Policy updated, you accept automatically the Privacy Policy updated. The effective date of the Privacy Policy is specified in the beginning of the Privacy Policy under the “Last updated” heading above.

Contact Us

If you have privacy concerns, complaints, or any questions about this Privacy Policy, please contact us at:

EffectiveSoft Corporation

4445 Eastgate Mall, Suite 200

San Diego, CA 92121, USA

E-mail: official@effectivesoft.com

Unless otherwise stated, EffectiveSoft Corporation is a controller for personal information we collect subject to this Privacy Policy.

The list of EffectiveSoft’s affiliates and (or) subsidiaries can be obtained by contacting EffectiveSoft.