Master data management system for locations, providers, and contracts

We created a centralized tool for managing master records of critical healthcare information.

Client and challenge

Our client is a leading U.S. healthcare provider with a growing network of healthcare facilities across the country. With the expansion of the company’s activities, the number of systems generating data increased, creating significant data management challenges. The client was struggling with fragmented, incomplete, and inconsistent information spread across multiple sources.

The data inconsistency resulted in:

fragmented patient care histories
inaccurate credentialing and directory maintenance
inefficient resource allocation and patient referrals
difficulty tracking insurance contracts and provider network relationships

It was therefore essential to establish a single source of truth for important healthcare entities such as patients, healthcare locations (clinics and hospitals), providers (healthcare practitioners), and contracts (insurance companies and medical facilities). The client partnered with EffectiveSoft to create a centralized data repository for easy and secure data management.

Client
Healthcare provider
Country
USA
Domain
Healthcare
Solution
Master data management system
Outsourcing model
Staff augmentation
Technology
Python, Power App, Azure Data Factory

Solution

In parallel with the development of a data warehouse for collecting, cleansing, and standardizing data, our team worked on creating a master data management system to ensure data consistency and integrity.

Using Microsoft Azure services, we implemented a solution that allows our client to manage and use master data entities (or golden records) that provide comprehensive information about patients, locations, providers, and contracts.

The functionality of the master data management solution includes:

Uploading data on providers, locations, and contracts from external sources or manual data injections by data stewards.
Detection and merging of duplicate records.
Support of the records’ historical accuracy to enable data change control for comprehensive reporting.
API for accessing and using the data.

Benefits

The master data management system offers the following key benefits to healthcare providers:

Data integrity and consistency. The solution helps keep data consistent, current, and reliable across different systems and applications and free from errors, duplicates, and replicates.
Operational efficiency. The solution provides access to an organized repository of reliable unified data, eliminating redundant data entry and streamlining administrative processes.
Data security and compliance. Data security plays a major role in healthcare and is regulated by multiple standards and guidelines. A centralized data solution is easy to control and adapt to the changing legal requirements.
Enhanced analytics and decision-making. Golden records are authoritative entities in the system that enable accurate and comprehensive analytics and well-informed decision-making.

Healthcare Software Development

EffectiveSoft leverages over 15 years of practical experience in providing healthcare software development for medical facilities. With our healthcare software outsourcing services, we help caregivers manage all kinds of complex data and contend with everyday issues on their way to improved patient outcomes.

Result

The master data management system that we developed serves as a centralized source of truth. It provides a single point of reference for critical healthcare information, ensuring data consistency and accuracy, reducing data errors, eliminating data silos, and enabling operational efficiency and enhanced analytics.